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About Us >> Abuse Awareness |
Abuse Awareness
IDM strives to provide its customers with
the highest quality Internet service
available and at the same time respect the
standards that have been created within the
Internet community. To that end, certain
activities and conduct is inappropriate or
abusive and cannot be tolerated on the IDM
network.
IDM’s AUP (Acceptable Usage Policy) is
designed to give our customers and users a
clear understanding of what IDM expects of
them while using the service. All users of
IDM's Internet service must comply with this
AUP and our TOS (Terms of Service).
Violation of system or network security are
prohibited and MAY RESULT IN CRIMINAL AND
CIVIL LIABILITY. We will investigate
incidents involving such violations and this
may involve law enforcement Authorities if a
criminal violation is suspected.
As a great majority of IDM customers are not
aware of these policies, here's what
violations of ISP's AUP constitute:
(A) Using the Service to gain unauthorized
access to any computer systems.
(B) Using the Service to transmit any
material (by email, uploading, posting, or
otherwise) that, intentionally or
unintentionally, violates any applicable
local, state, national or international law,
or any rules or
regulations that relates to Electronic
Transfer of Information.
(C) Using the Service to interfere with
access to the Internet by other parties or
disrupt the network used by ISP.
(D) Using the Service to harm, harass,
degrade, or intimidate an individual or
group of individuals on the basis of
religion, gender, race, ethnicity, age, or
disability.
(E) Using the Service to transmit any
material (by email, uploading, posting, or
otherwise) that threatens or encourages
bodily harm or destruction of property.
(F) Using the Service to harass, threaten,
embarrass or cause distress, unwanted
attention or discomfort upon another.
(G) Reselling the Service without ISP's
authorization
(H) Adding, removing or modifying
identifying network header information in an
effort to deceive or mislead.
(I) Using the Service to transmit any
unsolicited bulk email is prohibited.
Activities that have the effect of
facilitating unsolicited commercial email or
unsolicited bulk email, whether or not that
email is commercial in nature, is
prohibited.
(J) Using the Service to access, or to
attempt to access, the accounts of others,
or to penetrate, or attempt to penetrate,
security measures of ISP or another entity's
computer software or hardware, electronic
communications system, or telecommunications
system, whether or not the intrusion results
in the corruption or loss of data.
(K) Using the Service to transmit any
material (by email, uploading, posting, or
otherwise) that infringes any copyright,
trademark, patent, trade secret, or other
proprietary rights of any third party,
including, but
not limited to, the unauthorized copying of
copyrighted material, the digitization and
distribution of photographs from magazines,
books, or other copyrighted sources, and the
unauthorized transmittal of copyrighted
software.
(L) Using the Service to collect, or attempt
to collect, personal information about third
parties without their knowledge or consent.
(M) Using the Service to harm minors in
anyway.
IDM is entitled to treat any breach of these
Acceptable Use Policies as a breach of the
Subscription Agreement, and may exercise all
remedies provided therein.
If IDM finds a violation of the above
utilizing IDM's mail servers or originating
from its IP addresses, IDM has the right to
immediately suspend that customer's account
without prior notice or warning and may also
lead to other legal proceedings.
The account won't be reactivated unless
enough guarantees are supplied.
NONE OF THE ABOVE-MENTIONED SECURITY
PROBLEMS ARE EVER ACCIDENTAL, AND
NORMAL USE OF INTERNET SOFTWARE SUCH AS
BROWSERS AND EMAIL PROGRAMS WILL
NEVER CAUSE A PROBLEM. ALL OF THE ABOVE
ACTIONS ARE DELIBERATE AND
INTENTIONAL AND IN MANY CASES REQUIRE
SOPHISTICATED PROGRAMS AND KNOWLEDGE.
IDM reserves the right to modify the Policy
at any time, effective upon posting of the
modified Policy to this
URL.
Hoping to provide you with wider and better
services , we would like to thank you for
your support.
For any additional information, please do
not hesitate to contact our call center,
available 24 hours per day at 1282 or email
us at
support@idm.net.lb. |
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Corporate Support
Call us at 01-511510
from 8am - 5pm |
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Residential
Support
Call us at 1282 , 24/7 |
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